Privacy Policy

Last updated: March 6, 2026

1. Who We Are

BLACKNODE ("we", "our", "us") operates the website blacknode.tech and the BLACKNODE AI business platform. For any privacy-related inquiries, please contact us at info@blacknode.tech.

2. What Data We Collect

  • Account Data: Name, email address, login credentials (encrypted)
  • Usage Data: Features used, content generated, credits consumed
  • Content Data: Prompts, generated videos/images/scripts, uploaded media
  • Browsing Data: Pages visited, time spent, referral source
  • Technical Data: IP address, browser type, device info, operating system
  • Communication Data: Support messages, email interactions

3. Legal Basis for Processing (GDPR Art. 6)

  • Contract: Processing necessary to provide our services
  • Consent: Marketing communications, analytics cookies
  • Legitimate Interest: Security, fraud prevention, service improvement

4. How We Use Your Data

  • Provide and operate the platform
  • Process content generation requests
  • Manage your account and credits
  • Send transactional emails (receipts, confirmations)
  • Improve our services and AI models
  • Ensure platform security and prevent abuse
  • Comply with legal obligations
  • Publish content to connected social media platforms (TikTok, Facebook, Instagram) on your behalf

5. AI-Generated Content

  • Content generated using our platform belongs to you
  • Prompts and inputs may be processed by third-party AI providers (see Section 7)
  • We do not use your content to train AI models
  • Generated content should be reviewed before publication — AI can produce inaccurate results

6. Cookies & Tracking

Cookie Type Purpose Duration
CookieConsent Necessary Stores your cookie preferences 182 days
Session Necessary Maintains your login session Session
_ga, _gid Analytics (not yet active) Website usage analytics Up to 2 years
_fbp, _ttp Marketing (not yet active) Advertising attribution Up to 182 days

You can manage cookie preferences at any time using the "Cookie Settings" link in the footer.

7. Third-Party Services

We share data with the following service providers:

  • Cloudflare — Hosting, CDN, DDoS protection (USA)
  • Supabase — Database and authentication (EU/USA)
  • Brevo — Email delivery (EU)
  • Google / Gemini AI — Content generation, video analysis (USA)
  • xskill.ai — Video and image generation (varies)
  • YouTube — Embedded video player (USA)
  • Unipile — LinkedIn integration (EU)
  • Pinterest — Social media publishing (USA)
  • Stripe — Payment processing (USA)
  • TikTok — Video publishing via TikTok Content Posting API (TikTok Privacy Policy)
  • Meta (Facebook & Instagram) — Content publishing via Meta Graph API (Meta Privacy Policy)

Each provider processes data under their own privacy policy and applicable data protection agreements.

7b. Social Media Integrations

  • When you connect your TikTok account via TikTok Login Kit, we receive your TikTok OpenID, display name, and profile image — used solely to identify your connected account in our dashboard
  • When you connect your TikTok, Facebook, or Instagram account, we store OAuth access tokens securely and encrypted
  • Access tokens are used solely to publish content on your behalf — we do not access private messages, followers, or analytics
  • Data obtained from TikTok API and Meta Graph API is not sold to third parties or data brokers
  • You can revoke BLACKNODE's access to your TikTok account at any time: TikTok → Settings and privacy → Security and permissions → Manage app permissions. For Meta: Meta Business Integrations
  • Upon disconnecting your social media account or deleting your BLACKNODE account, all stored tokens and associated platform data are permanently deleted within 30 days

8. Data Retention

  • Account data: Retained while your account is active; deleted within 30 days of account closure
  • Generated content: Stored until you delete it or request deletion. Video files scheduled for social media publishing are retained on our servers and deleted within 30 days after successful publication
  • Email logs: Retained for 90 days
  • Cookies: As specified in the cookie table above
  • Backups: Retained for up to 30 days after deletion

9. Your Rights Under GDPR (EU/EEA Residents)

You have the right to:

  • Access your personal data
  • Rectification — correct inaccurate data
  • Erasure — request deletion of your data ("right to be forgotten")
  • Data Portability — receive your data in a structured format
  • Object to processing based on legitimate interest
  • Restrict processing in certain circumstances
  • Withdraw Consent at any time without affecting prior processing

To exercise these rights, email info@blacknode.tech. We respond within 30 days. You may also lodge a complaint with your local data protection authority.

10. Your Rights Under CCPA/CPRA (California Residents)

You have the right to:

  • Know what personal information we collect and how it is used
  • Delete your personal information
  • Opt-out of the sale or sharing of personal information
  • Correct inaccurate personal information
  • Non-discrimination for exercising your privacy rights

We do NOT sell your personal information. To exercise these rights, email info@blacknode.tech or use the "Do Not Sell My Data" link in the footer.

11. Additional Information

International Transfers

Data may be transferred to countries outside the EU/EEA. We ensure appropriate safeguards (Standard Contractual Clauses) are in place.

Children

Our services are not directed to children under 16. We do not knowingly collect data from children.

Changes

We may update this policy. Material changes will be communicated via email or platform notification.

Contact

For any privacy-related questions, email info@blacknode.tech.